Raising Concerns (Whistleblowing) Policy - Severn Physiotherapy LLP

At Severn Physiotherapy, we strive to provide the best standard of care for our clients, and to support for our colleagues. However, it is essential that those who work for, or have previously worked for, this organisation feel able to raise any concerns they have regarding our practice.

What concerns can be raised?

This policy outlines how to raise concerns regarding practice within Severn Physiotherapy. This can cover a wide range of topics, but issues may include:

Unsafe practices for clients

Unsafe working conditions

A lack of response to safety concerns regarding a client

Suspicions of fraud

Bullying

How to raise a concern

The management at Severn Physiotherapy take issues relating to safety and conduct seriously, and will always ensure any issues raised will be dealt with as sensitively as possible

Where possible, in the first instance your concern should be raised to one of the directors, Skye Ramell or Kelly Steed (details below)

Details of your concern should be given in writing, with the appropriate level of detail

All concerns will be dealt with as confidentially as possible. However, there may be instances where others may need to be made aware, either to ensure accurate information, or to address safeguarding concerns

The director will then respond to your concern in writing, outlining the actions that will be taken; it may be necessary to discuss further with you to ensure the management have accurate information

If you do not feel comfortable raising your concern to the directors, or you do not feel you have received a satisfactory response, you can contact Speak Up Direct or Protect (details below)