Cancellation Policy

We understand that plans can change. To keep things fair for our team and other clients, we apply the following cancellation tiers:

• More than 48 hours' notice: no charge.
• Between 24 and 48 hours' notice: 50% of the appointment fee.
• Less than 24 hours' notice or no-show: 100% of the appointment fee.

If you need to cancel, please call 01275 400466 or email hello@severnphysiotherapy.co.uk as soon as possible.